Frequently asked questions
Everything you need to know about virtual kitchen design and buying cabinets online with Gr8Kitchens.
How does virtual kitchen design work?
You send measurements and photos, meet a designer by video, start your project with a design retainer, and receive a reworked layout, 3D design, floor plan and itemized quote. We revise it with you until it's right, then ship your cabinets to your door. You never have to visit a showroom.
How does the design retainer work?
Design starts with a retainer that reserves your designer's time for layout planning, 3D renderings and revisions. When you order your cabinetry through Gr8Kitchens, the retainer is credited toward your cabinet purchase, so serious clients effectively get the design work as part of their order.
Can you design a layout that moves or removes walls?
Yes, and it's where we're strongest. Gr8Kitchens is part of a licensed building company, so we plan layout changes the way a builder would: opening kitchens to living spaces, relocating doorways, and removing or moving walls, including load-bearing walls. We flag structural walls early and plan for beams, headers and plumbing or venting changes. Structural work must be engineered and permitted locally and built by a licensed contractor in your area. We design with that in mind and give your engineer and contractor clear drawings to work from.
Do you ship everywhere?
We ship throughout the continental United States by freight carrier to your home or jobsite. Delivery timing depends on the line, door style and your location — we confirm it in writing with your quote.
What if my measurements are off?
Before ordering, your designer reviews every wall, window, door and appliance dimension with you. For complex rooms we recommend having your installer verify measurements against the final drawings before you approve the order.
Do you install?
Gr8Kitchens designs and supplies cabinetry nationwide. Installation is handled by your contractor or installer; we provide detailed drawings that make their job easier. In the Charlotte area we can recommend trusted installers.
Which cabinet line is best for me?
It depends on your style, budget and timeline. Fabuwood is our go-to for a designer look with a strong warranty, Spring Forest for proven styles and quick delivery, ROC for RTA value and inset looks, and Trumade for designer colors. Your designer will price your kitchen in more than one line so you can compare.
Why are you a better value than a big-box store or showroom?
We're a lean, online-first dealer with low overhead, so we can price aggressively, and your design retainer is credited toward your cabinets. Because our designs come from a licensed builder's team, you also get layouts that actually work on the jobsite, including when walls move. Send us any competing cabinet quote and we'll review it with you.
Do you work with contractors, builders and investors?
Absolutely. We support remodelers, builders, landlords and developers with fast takeoffs, multi-unit pricing and consistent product across projects.
Ready to rethink your kitchen?
Start with a design retainer that's credited toward your cabinetry. We'll rework the layout, render it in 3D and give you an itemized cabinet quote.